Privacy Policy

Last updated: September 14, 2026

Sensitint ("Sensitint," "we," "us," or "our") operates this online store from New Brunswick, Canada. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, subscribe to marketing, leave a review, or otherwise use our services.

Information we collect

Depending on how you interact with us, we may collect:

  • Contact and delivery details, such as your name, email address, telephone number, billing address, and shipping address.
  • Order and transaction details, such as products viewed or purchased, cart activity, order history, returns, refunds, and payment confirmation. Payment card details are processed by our payment providers; we do not receive your full card number.
  • Account and preference information, such as saved addresses, product preferences, marketing choices, and customer-service history.
  • Device and usage information, such as IP address, browser and device information, pages viewed, referring pages, and interactions with the store, collected through cookies and similar technologies.
  • Information you choose to provide, including messages, reviews, survey or quiz responses, and photographs sent to customer support.

How we use information

We use personal information to operate the store; process payment and fulfil orders; provide tracking, returns, refunds, and customer support; maintain accounts and preferences; prevent fraud and protect the store; improve our products, content, search, and shopping experience; send marketing where permitted; measure advertising and site performance; and meet legal, tax, accounting, and regulatory obligations.

How we collect information

We collect information directly from you, automatically when you use the store, and from service providers and partners that help us operate it, including Shopify, payment processors, analytics and advertising providers, review services, fraud-prevention providers, and shipping or fulfilment partners.

When we disclose information

We disclose only the information reasonably needed to:

  • operate our Shopify storefront and process payments;
  • pack, ship, track, and support orders, including through fulfilment partners that may ship items separately;
  • provide analytics, customer support, reviews, email, and advertising services;
  • comply with law, respond to valid legal requests, protect customers and the store, or investigate fraud; or
  • complete a business transaction such as a merger, financing, or sale, subject to appropriate safeguards.

We do not disclose personal information for unrelated purposes without consent unless permitted or required by law.

Shopify

Our store is hosted by Shopify. Shopify processes information about your use of the store to provide and improve its commerce services. Information may be processed in countries other than your own. Learn more in the Shopify Consumer Privacy Policy and use the Shopify Privacy Portal for rights relating to information Shopify controls.

Cookies, analytics, and advertising

We and our providers use cookies and similar technologies that are necessary for checkout, security, preferences, analytics, and—where enabled—advertising. Available choices depend on your location. You can manage consent through the store’s cookie banner, adjust your browser settings, unsubscribe from marketing emails, and use our Your Privacy Choices page where applicable. Blocking necessary cookies may prevent parts of the store from working.

International processing

Because our commerce, technology, fulfilment, and shipping providers operate internationally, information may be stored or processed outside your province or country, where it may be subject to local law. We use contractual and other safeguards appropriate to the service and applicable law.

Retention and security

We retain information only as long as reasonably needed for the purposes above, including order support, legal, tax, fraud-prevention, and dispute-resolution requirements. We use administrative, technical, and organizational safeguards appropriate to the information. No transmission or storage system is completely secure, so please do not send sensitive information through unsecured messages.

Your choices and rights

Subject to applicable law, you may ask to access, correct, or delete personal information; withdraw consent where processing is based on consent; object to or restrict certain processing; request portability; or appeal a decision. You may unsubscribe from promotional email at any time. We may verify your identity before completing a request, and legal exceptions may apply.

Canadian customers may request access to or correction of their personal information and may challenge our privacy practices. Residents of other jurisdictions may have additional rights, including rights relating to targeted advertising or the sale or sharing of personal information as those terms are defined locally.

Children

Our store is not directed to children under the age at which they can lawfully consent to online services in their jurisdiction, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy when our practices, services, or legal obligations change. The date above shows the latest revision.

Contact and complaints

For questions, access or correction requests, consent withdrawal, or complaints, contact our Privacy Contact at business@sensitint.com. Customer-order questions can be sent to support@sensitint.com.

Sensitint
Fredericton, New Brunswick E3B 0S5
Canada

We will investigate privacy complaints and respond as required by applicable law. If a Canadian privacy concern is not resolved, you may also contact the Office of the Privacy Commissioner of Canada.